Our software and application development and maintenance services help you efficiently solve the IT needs of your company though advanced service provider models that are implemented on-site at the client’s offices, at an external site or a combination of the two.
Application maintenance services:
- Based on the Application Management Service (AMS) model, which consists of transferring all responsibility for applications currently in use by the client to the provider;
- Controlled via service level agreements (SLA) established with the client at the start of the project;
- Managed by work requests or incidents, which are used to channel the work that will be carried out;
- Distinction is made between corrective, improvement and adaptation actions.