VoIP Systems & Development

Unified Сommunications.

VoIP Solutions Development

VoIP solutions are essential for any business looking for smoother business communication. Kelbix is here to offer just what businesses are looking for when it comes to VoIP solutions.

Being a leading VoIP development company which has a team of professional VoIP developers with the right blend of expertise and experience, we are able to deliver business oriented solutions that meet the requirements of our clients.

We develop unified communications software based on Asterisk and FreeSWITCH PBX and implement additional functionality to improve call center agent performance and operational efficiency.

Types of Technological Solutions

On-premise installation for maximum security and control
Cloud installation with failover features

Most popular open source solutions: Asterisk, FreeSWITCH, openSIPS
Call barging, voicemail, conference, video, hold, park
VoIP trunks for cheap international calls

Integration with 3-rd party services (Salesforce, Google, etc)
Extended call logs, Single Sign On, Visual voicemail, messaging, screen share integration

Audio and video calls over WebRTC using popular web browsers
Availability from any place and any device

Our Technologies

Asterisk, FreeSWITCH, OpenSIPS, Kamailio

pjsip 2 (iPhone, Android, PC)

SIP, RTP, WebRTC

Salesforce, Outlook, Windows TAPI, Google Docs

IVR System

Overview IVR diagram IVR Benefits IVR Features

Kelbix IVR is a technology that automates interactions with The calls. Enterprises are increasingly shifting to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.

Kelbix IVR systems have the advantage of making callers and customers feel like they are being attended to, even if it is just by a machine.

Kelbix IVR system can help to direct customers to the right support channel they need.(for example: Press 1 for sales, Press 2 for promos, Press 5 to talk to an executive, etc.)

Imagine having a telephone banking IVR that allows you to perform various transactions, including bill payments, account information, money transfer and so on without human intervention.

Below diagram shows how IVR works on multiple line of Telco like Analog Line, PRI Line or GSM gateway. IVR system can also work with the SIP based, DID number having SIP credentials.

Print and provide only one number for all departments in your advertisements and brochures.
It will impress your callers and increase the reputation of your brand name.
Excellent customer satisfaction.
Attends a call at the first ring.
Multilingual greetings to the caller.
It is very useful when you have to distribute the same type of information to every caller.
IVR works 24 hours a day without getting deterioration in the voice.

The Interactive Voice Response system provides you many features. Some of the features are following :

Sound : Play a sound during the call
Record : Record user voice during the call
DTMF : Take input from phone keypad
Call Transfer : Transfer the call to another number
Web : Make a web API call. Used for web lookup or posting data on the remote server